Security

Effective Date: July 7, 2026

At STARR, protecting your organization's data is one of our highest priorities. We understand that our customers trust us with employee information, training records, certifications, and compliance documentation. We are committed to maintaining a secure, reliable platform through industry-standard security practices and ongoing monitoring.

Our Security Commitment

STARR is designed with multiple layers of security to help protect customer data from unauthorized access, disclosure, alteration, or destruction.

Our security program includes administrative, technical, and physical safeguards appropriate for the information we process.

Secure Access

Encrypted connections using HTTPS (SSL/TLS)
Authenticated user accounts
Password-protected access
Role-based permissions for administrators, supervisors, and employees
Session management designed to reduce unauthorized access

Data Protection

We take reasonable measures to protect customer information throughout its lifecycle.

Secure data storage
Regular system monitoring
Access controls for administrative functions
Audit logging for important platform activities
Routine software maintenance and security updates

Application Security

Our development practices are focused on reducing security risks through ongoing maintenance, testing, and code reviews. Security updates are applied as appropriate to help protect the platform from known vulnerabilities.

User Responsibilities

Security is a shared responsibility. We encourage all users to:

Create strong, unique passwords.
Keep login credentials confidential.
Log out when using shared or public computers.
Report suspected unauthorized access immediately.
Keep web browsers and devices updated with the latest security patches.

Employee Training Records

Access to employee training records is limited to authorized users based on the permissions assigned by each organization. Employers determine which administrators and supervisors may view employee progress, certifications, examinations, and related training information.

Monitoring and Availability

We continuously monitor platform performance and security to help maintain the availability, reliability, and integrity of our services. While no online service can guarantee uninterrupted operation, we work to identify and address issues as quickly as possible.

Incident Response

If a security event is identified, STARR follows established response procedures to investigate, contain, and resolve the issue. When appropriate, affected customers will be notified in accordance with applicable laws and contractual obligations.

Third-Party Services

Some features of the platform may integrate with trusted third-party services. While we carefully select our providers, each third-party service maintains its own security and privacy practices.

Continuous Improvement

Cybersecurity is an ongoing effort. We regularly review our security practices, evaluate emerging threats, and improve our platform to better protect customer information.

Report a Security Concern

If you believe you have discovered a security vulnerability or have concerns about the security of the STARR platform, please contact us immediately using the contact information provided on our website. We appreciate responsible disclosure and will investigate all legitimate reports promptly.