Privacy Policy

Effective Date: July 7, 2026

STARR ("STARR," "we," "our," or "us") is committed to protecting the privacy and security of the information entrusted to us. This Privacy Policy explains what information we collect, how we use it, and the choices available to our customers and users.

By using our website or training platform, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When an organization creates an account or enrolls employees in training, we may collect:

First and last name
Email address
Telephone number
Employer or agency name
Job title
Username and login credentials
Preferred language

Training Information

As part of providing our learning management services, we collect information including:

Course enrollment
Training completion history
Test scores
Certification status
Continuing education records
Time spent completing required training
Electronic acknowledgements
Identity verification information (when enabled)

Technical Information

We automatically collect certain technical information including:

IP address
Browser type
Device type
Operating system
Pages visited
Login history
Date and time of access

Cookies and similar technologies may also be used to improve functionality and security.

How We Use Your Information

We use information to:

Deliver online training and educational content
Authenticate users
Track course progress and certifications
Generate reports for employers and administrators
Support payroll reporting for paid training programs
Improve platform performance
Respond to customer service requests
Protect against fraud, misuse, and unauthorized access
Comply with applicable legal and regulatory requirements

Employer-Provided Information

Many users access STARR through an employer, healthcare agency, educational institution, or other organization.

In these cases, the employer is responsible for determining which employees are enrolled and what information is submitted to STARR. Training records may be accessible to authorized administrators within that organization.

Sharing Information

We do not sell your personal information.

We may share information only:

With your employer or organization
With trusted service providers that help operate our platform
When required by law
To protect the rights, safety, or security of STARR, our customers, or others
During a business merger, acquisition, or asset transfer

All service providers are expected to protect information in accordance with applicable privacy and security standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmitting information over the Internet or storing electronic data is completely secure.

Data Retention

We retain information only as long as necessary to:

Provide services
Maintain certification records
Meet contractual obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

Retention periods may vary depending on customer agreements and applicable regulations.

Cookies

Our website may use cookies and similar technologies to:

Keep users signed in
Remember preferences
Improve website performance
Analyze website usage
Enhance security

You may disable cookies through your browser settings; however, some features of the platform may not function properly.

Your Rights

Depending on your location and applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Request a copy of your information
Restrict certain processing activities
Withdraw consent where applicable

Requests may be subject to legal, contractual, or regulatory limitations.

Children's Privacy

STARR is intended for professional education and workforce training. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective when posted on this page. The Effective Date above indicates when this Privacy Policy was last revised.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.

Thank you for trusting STARR with your organization's training and educational needs.